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  1. Altro
  2. General

General

Getting Started with Altro

  • What is acceptable for an address?
  • Why can't Altro verify my identity?
  • Can I use Altro if I have an ITIN?
  • How do I add, remove or change my bank account?
  • Why do I need to connect to my bank?

General Information

  • Altro is not available in my location. What should I do?
  • What information is required to start my Altro Account?
  • How can I partner with Altro?
  • Does Altro have a referral system?
  • Is Altro on Android?
  • How is Altro free? How Does Altro Make money?
See all 7 articles

FinLit

  • What courses are covered in Altro's FinLit feature?
  • What is FinLit?

Subscriptions Card

  • How do I link my bank account to my Subscriptions Card?
  • How does the Altro Subscriptions Card work?
  • Is the Altro Subscriptions Card available in my state?
  • Can I add my Subscriptions Card to Apple Pay/Wallet?
  • How do I change my linked bank account to pay for my Subscriptions Card?
  • What subscriptions are supported on Altro?
See all 9 articles

My Account

  • I can't access my Altro account and it’s not an issue with my password or email address. What should I do?
  • I forgot my password
  • My bank account has Multi-Factor Authentification. Can I still connect to my bank?

Privacy & Security

  • How do I dispute or correct something on my credit report?
  • How do I change my password?
  • How does Altro protect my information?
  • I think my Altro account has been hacked
  • Where can I find Altro’s privacy policy and terms of service?
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