Teion Baskin

  • Total activity 68
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  • Subscriptions 39

Activity overview

Latest activity by Teion Baskin
  • Teion Baskin created an article,

    Is the Altro Subscriptions Card available in my state?

    Altro Subscriptions Card is currently available in the following states - with many more to come: California (CA) Illinois (IL) Massachusetts (MA) New Jersey (NJ) New York (NY) Pennsylvania (PA) T...

  • Teion Baskin created an article,

    Can I add my Subscriptions Card to Apple Pay/Wallet?

    Your Subscriptions Card does not work with Apple Pay or Apple Wallet, yet. We’re working on some exciting changes - check back in the future.

  • Teion Baskin created an article,

    How do I dispute or correct something on my credit report?

    If you see something on your credit report that you believe to be inaccurate, please reach out to our customer support service at support@altro.io and we will begin investigating the issue upon rec...

  • Teion Baskin created an article,

    How do I change my password?

    Follow the steps below to change your password 1. Log into your Altro account 2. Tap on Profile section on the bottom right of the screen 3. Tap on Privacy 4. Tap on Change my password 5. Enter you...

  • Teion Baskin created an article,

    How does Altro protect my information?

    We take our security measures very seriously. As a recognized Data Furnisher to credit bureaus, we are held to very high security standards. This ensures that our users' information is safe and pro...

  • Teion Baskin created an article,

    I think my Altro account has been hacked

    If you believe that your Altro account may have been hacked, please email our support team immediately at support@altro.io. Please provide your first and last name as well as a detailed description...

  • Teion Baskin created an article,

    I can't access my Altro account and it’s not an issue with my password or email address. What should I do?

    If you are having a problem logging in for another reason, please send a message detailing your issue to our customer support by reaching out to support@altro.io.

  • Teion Baskin created an article,

    How do I change my linked bank account to pay for my Subscriptions Card?

    You can change the bank account you use to pay for your Subscriptions Card by: Opening the Altro app Tapping your card on the Home page or “Wallet” in the bottom bar Scroll down to “MY ACCOUNT” an...

  • Teion Baskin created an article,

    I forgot my password

    It's all good - it happens! If you forget your password, simply click “Forgot my Password” on the login page. As long as you have access to the email you signed up with, this will allow you to rese...

  • Teion Baskin created an article,

    My bank account has Multi-Factor Authentification. Can I still connect to my bank?

    Multi-Factor Authentication may cause issues when trying to connect to our platform. If you see an error that says “bank does not allow you to connect on this site,” when attempting to connect your...