Teion Baskin

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Activity overview

Latest activity by Teion Baskin
  • Teion Baskin created an article,

    How do I dispute or correct something on my credit report?

    If you see something on your credit report that you believe to be inaccurate, please reach out to our customer support service at support@altro.io and we will begin investigating the issue upon rec...

  • Teion Baskin created an article,

    How do I change my password?

    You can update your password in the settings page on the Altro app. 

  • Teion Baskin created an article,

    How does Altro protect my information?

    We take our security measures very seriously. As a recognized Data Furnisher to credit bureaus, we are held to very high security standards. This ensures that our users' information is safe and pro...

  • Teion Baskin created an article,

    I think my Altro account has been hacked

    If you believe that your Altro account may have been hacked, please email our support team immediately at support@altro.io. Please provide your first and last name as well as a detailed description...

  • Teion Baskin created an article,

    I can't access my Altro account and it’s not an issue with my password or email address. What should I do?

    If you are having a problem logging in for another reason, please send a message detailing your issue to our customer support by reaching out to support@altro.io.

  • Teion Baskin created an article,

    How long does it take for my credit score to be affected? When will I see Altro on my credit report?

    Everyone's personal credit history and credit mix are unique. As a result, the amount of time it takes for credit to be affected with new tradelines varies from person to person.

  • Teion Baskin created an article,

    How do I change my linked bank account to pay for my Subscriptions Card?

    You can change the bank account you use to pay for your Subscriptions Card by: Opening the Altro app Tapping your card on the Home page or “Wallet” in the bottom bar Scroll down to “MY ACCOUNT” an...

  • Teion Baskin created an article,

    I forgot my password

    It's all good - it happens! If you forget your password, simply click “Forgot my Password” on the login page. As long as you have access to the email you signed up with, this will allow you to rese...

  • Teion Baskin created an article,

    My bank account has Multi-Factor Authentification. Can I still connect to my bank?

    Multi-Factor Authentication may cause issues when trying to connect to our platform. If you see an error that says “bank does not allow you to connect on this site,” when attempting to connect your...

  • Teion Baskin created an article,

    What courses are covered in Altro's FinLit feature?

    Currently, we offer 8 FinLit courses: Banking and Loans (5 lessons) Dealing with Credit (3 lessons) Start Investing (4 lessons) Personal Finance (6 lessons) Adulting (4 lessons) As a Student (2 le...